Shipping & Returns

Every Sagrada Jewellery ring is made to order, by hand, in Portugal.

SHIPPING

Tracked shipping worldwide, included on every order. You receive the tracking number by email as soon as the ring is dispatched. Delivery usually takes 3 to 7 working days in Europe and 7 to 14 working days for the rest of the world. Import duties outside the EU, if any, are paid by the customer.

PRODUCTION TIME

Elements Collection: 2 to 4 weeks.
Sagrada Ring (bespoke): around 4 weeks, including the design call.

Nothing is kept in stock. Your ring is sculpted, cast and finished after your order.

CHRISTMAS

To receive your ring before Christmas, order by 20 November. After that date we will do our best, but we cannot promise.

RETURNS & EXCHANGES

Elements Collection rings can be returned within 14 days of delivery, unworn and in their original packaging. Size exchanges are always possible. Write to info@sagradajewellery.com with your order number and we take it from there.

The Sagrada Ring is made to measure for one person and cannot be returned or exchanged. The 18k gold versions of the Elements rings are made on quote and are final sale.

RESIZING

Your first resize is included, within 60 days of delivery (30 days for the Sagrada Ring). You cover the shipping to us, we cover the resize and the shipping back.

LIFETIME CARE

Cleaning, polishing and minor repairs, for life, included. Write to us by email or WhatsApp at any time.