Shipping & Returns
Each Sagrada ring is handcrafted to order in our Lisbon atelier.
SHIPPING
· Portugal — free shipping on all orders
· European Union — free shipping over €250 · €15 below
· Worldwide — free shipping over €500 · €25 below
Tracking number sent by email once dispatched.
PRODUCTION TIME
· Elements Collection — 2-4 weeks
· Bridal Collection — 4-6 weeks
· Bespoke Commissions — 6-10 weeks
Your ring is made by hand after your order — we don't keep stock. Each piece is shaped, set and polished with intention.
RETURNS & EXCHANGES
We accept returns within 30 days of delivery.
Conditions:
· Ring unworn and in original condition
· Original packaging included
· Custom resized rings are non-returnable
· Bespoke and 18k gold commissions are final sale
To start a return, email himafaldamatos@gmail.com with your order number.
RESIZING
First resize within 60 days is free. You cover return shipping; we cover the resize and return shipping back to you.
LIFETIME MAINTENANCE
Sagrada pieces are made to last. We offer free cleaning, polishing and minor repairs for life. Reach us anytime via email or WhatsApp.